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Contact Us

We are committed to providing the best products and friendliest customer service. If you have any questions about ordering or about any of our products, please feel free to contact us using the information below.

Phone Support +(568) 845-6754

Available during our business hours

Email Support [email protected]

We typically respond within 24 hours

Business Hours

Monday - Friday: 10:00 AM - 8:00 PM

Saturday - Sunday: Closed

Frequently Asked Questions

Please check these common questions before contacting us:

When will I receive my package?

Orders typically ship within 1-3 business days. Delivery times vary by destination:

  • Standard shipping: 5-14 business days
  • Express shipping: 3-5 business days

Please note that delivery times may be affected by customs processing in your country.

How can I track my order?
  1. All orders are processed and dispatched within 24 hours
  2. Customized or high-demand items may experience a 1-2 day delay
  3. You'll receive a tracking number via email once your order ships
  4. Track your order through your account or using the tracking link provided
What if I receive a faulty item?

If you receive a defective or incorrect item:

  • Contact us within 24 hours of delivery
  • Include clear photos of the issue
  • Provide your order number and details of the problem

We will review your case and provide a solution (replacement or refund) as quickly as possible.

Our Mailing Address

2635 Pine Drive, Houston, Illinois, 94355